Please take a few moments to browse our
License Retrieval FAQs as many of your queries can be answered within this area. Check back from time to time as our FAQs are updated regularly.
We are happy to provide you with a copy of your Registration Code. Please contact support team and include your
name, your e-mail address (that was used to order the product), the product name, the receipt number.
My personal computer crashed and I had to reformat my computer hard
disk drive. May I use the old license as I do not want to buy a new one?
Yes, you can. Please download the latest versions of
our software from the ConvexSoft web site, install and register them using the license that you have.
If your query cannot be answered within FAQs page,
please contact us at the following e-mail address:
support@convexsoft.com , We will endeavor to address all queries within 24 hours, however, please be aware it
may take longer during Public Holidays or at times of increased customer enquiries.
