Please take a few moments to browse our
Registration FAQs as many of your queries can be answered within this area. Check back from time to time as our FAQs are updated regularly.
What limitations do the non-registered programs have?
The non-registered programs haven't got any feature
or time limitations. The only thing they have got is a watermark in the output video files or a voice logo added to the output audio
files. To get rid of these you will need to register your programs and reconvert your vide or video files.
I would like to upgrade my personal computer (change video adapter,
sound card, etc). Will the old license for CONVEXSOFT software still work with a newer computer configuration?
Yes, it will. The old license should work for the new configuration of your personal computer if you add expansion cards and adapters, change the display and so on.
Can I obtain an invoice for my purchase?
You will receive an invoice automatically after purchasing via email.
If your query cannot be answered within FAQs page,
please contact us at the following e-mail address:
support@convexsoft.com , We will endeavor
to address all queries within 24 hours, however, please be aware it may take longer during Public Holidays or at times of increased customer enquiries.
