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Please take a few moments to browse our
Frequently Asked
Questions (FAQs) section as many of your queries can
be answered within this area.
Don't hesitate to ask us if you encounter a problem
with our products, have a sales question or a general inquiry. We
are always willing to offer a solution for your development needs.
Please contact us at the following e-mail address:
support@convexsoft.com
If your query cannot be answered within FAQs page,
please contact us via e-mail. We will endeavor
to address all queries within 24 hours, however, please be aware it
may take longer during Public Holidays or at times of increased
customer enquiries.
If you have to report about a bug or if you have a technical
question please attach a screenshot of the problem when you running
our software for better understanding, so we can reproduce the
problem. This is the best way our support team can look at the
problem and keep our response time to a minimum.
Please note: all support is carried out via
e-mail only. We do not have a telephone technical support service at
present as it will cause ConvexSoft product price increase. |
